Refund policy

We want you to be completely satisfied with your purchase. If for any reason you are not happy, we accept returns within 14 days of delivery.

How to Request a Return

To start a return, please contact us within 14 days of receiving your item. We will provide instructions on how and where to send your return.

Return Conditions

• Items must be returned in their original condition and packaging.
• The buyer is responsible for return postage costs.
• We recommend using a tracked service to ensure safe delivery.

Exclusions

Please note that custom-made or personalised items are non-refundable and cannot be returned, unless they arrive damaged or faulty.

Once we receive the returned item and verify its condition, we will process your refund to the original payment method.

If you have any questions, please don’t hesitate to contact us.